Privacy

Policy

Thank you for coming to Tivoyageent.com, our happy home.  Tivoyage Entertainment LLC is looking forward to bringing awesome stories, characters and experiences to all our visitors through our Services which are made to entertain and engage visitors with the best that we bring to the table on the platforms and devices our visitors are inclined to utilize.

We care about how your personal information is used and protected.  Our privacy policy is intended to give straightforwardness into our privacy practices and standards in a format that our visitors can read and understand. We are devoted to treating your personal information with care and regarding it as if it was our own.

This privacy policy describes the treatment of information obtained from you or collected on the Services where this privacy policy is posted. It additionally clarifies the treatment of information obtained from you or collected on Services we may make accessible on third-party sites or platforms.  We adhere to this privacy policy in accordance with applicable law.

 

TYPES OF INFORMATION WE  MAY COLLECT

 We collect the following classes of information:

1.   Account sign-up information given if you choose to have an account on our Services which includes your     

      first and last name, country of residence, gender, date of birth, email address, username and password

2.  Transaction information you give when you ask for information or buy a product or service from us, on or

     through our Services, to include your postal address, telephone number and payment information

3.   Information you give in public forums on our Services

4.  Information sent from one person to another person or within a limited group utilizing our message, chat,

     post or similar operations on our Services, where we are allowed by law to collect such information

5.  Information you give to us when you utilize our Services, our applications on third-party sites

     or platforms, for example, social networking sites, or link your profile on a third-party site or platform with

     your account (the one you signed up for on our Services).

6.  Location information when you visit or use our Services, as well as location information furnished by a 

     mobile device interacting with one of our Services (including through beacon technologies), or linked with

     your IP address, where we are allowed by law to process this information.

7.  Information pertaining to usage, viewing and technical data, including your device identifier or IP address

     when you visit our Services, utilize our Services on third-party sites or platforms or open emails we send.

 

HOW WE MAY COLLECT YOUR INFORMATION

1. We may collect information you give to us when you ask for products, services or information from us; sign

up with us; take part in public forums, surveys or other activities on our Services; or engage with us utilizing one or more devices.  Please remember that when you provide information to us on a third-party site or platform (for example, via our Services), the information you give may be separately collected by the third-party site or platform. The information we collect is protected by this privacy policy and the information the third-party site or platform collects is protected by the third-party site or platform’s privacy policy.  Privacy decisions you have made on the third-party site or platform is totally separate from privacy decisions made on our Services and have no bearing on the use of the information we have collected specifically through our Services.

2.  We may collect information through tracking technologies such as cookies, Flash cookies and Web beacons, including when you visit our Services or use our Services on third-party sites or platforms using one or more devices. Please see Online Tracking below for definitions of the tracking technologies listed, how they function, and information on how to control or disable them.  

3.  We may obtain information from other reputable sources to revise or supplement the information you make available to us or we collected automatically.  Local law may require that you give permission to the third party before the third party can share your information with us.

 

USE OF YOUR INFORMATION BY US

We may use information about you, including your Personal Information, for any purposes consistent with our statements under this Privacy Policy or as permitted by applicable law, including to:

  1. Offer you products and services you request

  2. Communicate with you about your account or transactions with us and send you information about features on our Services or changes to our policies

  3. As permitted by local law, and choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, to:

          a.  Send you offers and promotions for our products and services or third-party products and services

          b.  Personalize content and experiences

          c.  Provide you with advertising based on your activity on our Services and on third-party sites and                                     applications.  

  4.  Improve our products, services and operations

  5.  Investigate and prevent activities that may violate our policies or be illegal

 

ONLINE TRACKING

We and certain service providers, operating on our behalf, may collect information about your activity, or activity on devices associated with you, on our Services utilizing cookies, Flash cookies and Web beacons.  This process is known as tracking.  The information gathered through tracking is utilized for many reasons including, for instance, to:

  1. Give useful features to make simpler your experience when you return to our Services

  2. Give useful content based on your preferences, usage patterns and location

  3. Monitor and assess the utilization and operation of our Services

  4. Examine traffic on our Services and on the sites of third parties

We may connect this tracking data with your account sign-up information, in which case, we will regard it as personal information.   Service providers that collect tracking data on our behalf may offer you the choice not to be tracked online.

Advertisers and third parties may additionally collect information about your activity on our Services, on devices connected with you, and on third-party sites and applications utilizing tracking technologies.  Tracking data collected by these advertisers and third parties is utilized to choose which ads you see both on our Services and on third-party sites and applications, yet does not recognize you by personal information or by your account information.  You may decide not to obtain targeted advertising from many ad networks, data exchanges, marketing analytics and other service providers.  You may also choose to control targeted advertising you receive within applications by utilizing your mobile device settings (for instance, by resetting your device’s advertising identifier and/or opting out of interest based ads).

 

TRACKING TECHNOLOGIES

Examples of online tracking technologies include:

Cookies. Cookies are snippets of information that a website places on the hard drive of your computer via your web browser when you visit the website. Cookies enable the transmission of data from us to you and from you directly to us, to another party on our behalf, or to another party in agreement with its privacy policy. We may utilize cookies to combine information we collect about you. You can have your computer caution you each time a cookie is being sent, or you can choose to stop all cookies. You do this through your browser settings.  Every browser isn’t exactly the same, so look at your browser Help menu for the right method to change your cookies.  In the event you turn cookies off, you may be unable to use most of the features on our Services and some of our Services may not work correctly.

Flash cookies. We may utilize local shared objects, sometimes known as Flash cookies, to store your preferences or display content based upon what you view on our Services to customize your visit.  Our advertisers and third-party service providers also may use Flash cookies to collect and store information.  Flash cookies are different from browser cookies because of the amount of, type of, and how information is stored.  Cookie management tools provided by your browser will not remove Flash cookies.  You can adjust your privacy and storage settings for Flash cookies by going here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html.

Please note that if you stop Flash cookies, you may be unable to use most of the features on our Services and some of our Services will not work correctly.

Web beacons. Web beacons are small bits of information that are embedded in images on the pages of sites. Web beacons may include the transmission of data to us, to another party on our behalf, or to another party in accordance with its privacy policy. We may utilize web beacons to combine information we collect about you.

 

DO NOT TRACK

Some browsers have "Do Not Track" features that send a signal to the websites you visit indicating you do not wish to have your browser activity tracked.  More Information concerning Do Not Track can be obtained here: https://allaboutdnt.com/.

SHARING YOUR INFORMATION WITH OTHER COMPANIES

We may share your personal information, but we won’t share your personal information outside Tivoyage Entertainment LLC with the exception of certain limited situations, including:

  1. If you enable us to share your personal information with another company, for example:

    • Choosing to share your personal information with companies that have been carefully selected by Tivoyage to enable them to send you offers and promotions about their products and services

    • Directing us to share your personal information with third-party sites or platforms, such as, social networking sites

Please be advised that once we share your personal information with another company, such information becomes subject to the other company’s privacy practices.

2.  If we collaborate with financial institutions to offer co-marketed products or services to you, which we will do so only if allowed by applicable law and, in these cases, the financial institutions are not to use your personal information for purposes other than those identified with the co-marketed products or services.

3.  If companies perform services on our behalf, nevertheless, these companies are restricted from utilizing your personal information for purposes other than those asked for by us or required by law.

4.  If it is necessary  in connection with the sale of a business, to uphold our Terms of Service or rules, to guarantee the well-being and security of our visitors and third parties, to protect our rights and property and the rights and property of our visitors and third parties, to obey the legal process or, in other cases, if we believe in good faith that disclosure is required by law.

 

YOUR CONTROLS AND DECISIONS

We give you the capacity to exercise certain controls and decisions regarding our collecting, utilizing and sharing of your information as follow and in accordance with applicable law:

  1. You may correct, update and delete the account you created when you signed up on our Services

  2. You may change your decisions for subscriptions, newsletters and alerts

  3. You may decide whether you want offers and promotions for our products and services, or products and services that we think you might enjoy

  4. You may decide whether we share your personal information with other companies so they can send you offers and promotions about their products and services

  5. You may decide whether to get targeted advertising from many ad networks, data exchanges, marketing analytics and other service providers by visiting The Network Advertising Initiative (NAI) at  http://optout.networkadvertising.org/#!/

  6.  You may inquire or request the personal information we have about you and ask that we adjust or erase it.

Please note that, if you do not enable us to collect personal information from you, we may be unable to provide certain products and services to you and some of our services may not be able to consider your interests and preferences.  If you have questions regarding the specific personal information about you that we process or retain, please contact us at collectinfo@tivoyage.com.

 

CHILDREN'S PRIVACY

We absolutely understand the need to offer further privacy protections for information we may collect from children on our Services.  When we need to collect personal information from children, we take steps to protect children’s privacy, including:

  1. Advising parents about our information practices as it relates to children, including the types of personal information we may collect from children, the uses of such information, and whether and with whom we may share that information.

  2. As per applicable law, acquiring consent from parents for the collection of personal information from their children, or for sending information about our products and services directly to their children.

  3. Restricting our collection of personal information from children to no more than is absolutely necessary to take part in an online activity.

  4. Enabling parents to inquire or request the personal information we have collected from their children and giving the parent the option to request that the personal information be changed or erased.

For additional information about our practices regarding children’s personal information, please read our "Children’s Privacy Policy."

 

DATA SECURITY, INTEGRITY AND RETENTION

 

The security, integrity and confidentiality of your information are particularly important to us. We will do our absolute best to take care of and to protect visitors’ information from unauthorized access, disclosure, use and modification.  Please keep in mind though, no matter how hard we try, no safety efforts or security measures are flawless or impervious.   We will keep your personal information for the time span expected to satisfy the reasons illustrated in this privacy policy unless a longer retention period is required or allowed by law.

 

DATA TRANSFERS AND STORAGE

 

If it becomes necessary, whenever your personal information is transferred, stored or handled by us, we will take reasonable steps to shield the privacy of your personal information

 

CHANGES TO THIS PRIVACY POLICY

 

Please note that every once in a while, we may revise this privacy policy to conform to new advancements in technology, industry practices, regulatory demands or for other purposes. We will give notice to you if these changes are material and, where required by applicable law, we will seek your consent.

 

CALIFORNIA PRIVACY RIGHTS

 

If you are a California resident, California Civil Code Section 1798.83 permits you to request disclosure of your personal information collected by Tivoyage Entertainment LLC and shared with third parties for the third parties’ direct marketing purposes. To make such a request, please send an email to caliprivacy@tivoyage.com.

 

We look forward to earning your trust and loyalty.  We are devoted to treating your personal information with the same care and respect that we would want for ourselves.  Pursuant to California Civil Code Section 1798.83(c)(2), members of Tivoyage Entertainment LLC does not share users' personal information with affiliated companies or nonaffiliated for their direct marketing use unless a visitor elects that we do so. 

 

California Business and Professions Code Section 22581 allows registered visitors who are minors (under the age of 18) to ask for and be granted complete removal of posted content.  If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted.  For this request to be granted for content you posted on our Services, please send an email with a detailed description of the specific content or information to caliprivacy@tivoyage.com.  Please note that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there might be conditions in which the law does not require or allow removal regardless of your request.

 

 

COMMENTS AND QUESTIONS

If you have any questions or comments about this privacy policy, please email us at privacycontact@tivoyage.com.   Our Services may contain links to other sites not owned or controlled by us.  We are not responsible for the privacy practices of those sites and any questions or comments about their privacy policy should be directed to them.  We caution you to know when you leave our Services and to read the privacy policies of other sites that may collect your personal information.

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